This course provides the skills to combine communication, customer service and technical skills to work independently in health or community services. It includes understanding the role and responsibility of a ward/admissions clerk, developing/refining customer service, working with patients and other health care workers from diverse backgrounds and patient record management.

Duration

Up to 12 months Full Time or Part Time equivalent

Employment Outcomes

Ward clerk, admissions clerk, administration clerk, medical/allied health receptionist.

Note: Completion of a TAFE SA course does not guarantee an employment outcome. Formal requirements other than educational qualifications (eg licensing, professional registration), may apply to some occupations.

Qualifications & Skills Covered

Certificate III in Health Administration (HLT37315)
The course includes understanding the role and responsibility of a ward/admissions clerk, developing/refining customer service skills, working with patients and other health care workers from diverse backgrounds and patient record management. To complete the qualification you are required to complete all 5 core units and 8 elective units.

Note: Students who successfully complete only one or more units of competency but not the full qualification are eligible to receive a Statement of Attainment.