Cafe Worker

Tourism & Hospitality

ANZSCO ID 4312

Summary

Cafe Workers sell and serve food and beverages for consumption on premises in cafes and similar establishments.

Employment Pathway

Formal qualifications are not essential to work as a Cafe Worker. Although some workers have a Vocational Education and Training (VET) qualification in a related area like hospitality.

Top Skills Required

Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
Service Orientation - Actively looking for ways to help people
Speaking - Talking to others to convey information effectively
Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do
Coordination - Adjusting actions in relation to others' actions

Key tasks

Preparing and serving food and beverages for consumption on the premises
Taking customers' food and beverage orders
Operating cash registers, accepting payments and preparing sales invoices
Clearing away used dishes and cutlery from tables when customers are finished
Cleaning and preparing tables for use
Washing dishes, cutlery and cooking utensils
Cleaning cafe equipment such as coffee grinders, espresso machines and ice makers
Participating in stocktakes and assisting in putting away new stock
Providing backup to other cafe employees

Facts about this occupation

8% Growth

13% Full-time Share

$1,253 Avg Pay/Wk

27,900 Workers

24 years Avg Age

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Required Skills

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