Checkout Supervisor

Retail & Customer Service

ANZSCO ID 6311

Checkout Operators and Office Cashiers operate cash registers and receive payments from customers, and issue receipts and return change due.

Formal qualifications are not usually required to work as a Checkout Operator or Cashier. Some workers have a certificate I or II in retail services.

Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
Service Orientation - Actively looking for ways to help people
Speaking - Talking to others to convey information effectively
Coordination - Adjusting actions in relation to others' actions
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems

Scanning, weighing and recording prices of goods
Receiving and processing payments for goods and services by cash, cheques, gift vouchers, credit and debit cards and other payment types
Issuing sales dockets and giving change
Maintaining supplies of change, wrapping and other materials used at checkout
Counting and recording money received and balancing against register sales records, and preparing money for deposit in financial institutions
Recording and balancing petty cash disbursements
Operating a computer terminal to administer the store's financial transaction system
Cashing authorised cheques

5.8% Growth

13% Full-time Share

$892 Avg Pay/Wk

120,800 Workers

21 years Avg Age

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Take our 4-min Career Quiz to see if this occupation is a good match for you.