Flight Attendant

Tourism & Hospitality

ANZSCO ID 451711

Flight Attendants provide services for the safety and comfort of aircraft passengers.

Formal qualifications are not essential to work as a Flight Attendant. Although some workers have a certificate III in aviation (cabin crew).

Speaking - Talking to others to convey information effectively
Service Orientation - Actively looking for ways to help people
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
Coordination - Adjusting actions in relation to others' actions
Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action

Checks passengers' tickets and directs them to seats.
Receives and stows food, equipment and cabin baggage.
Makes public announcements.
Conducts safety checks and demonstrations of safety equipment and procedures.
Carries out emergency procedures, assists and directs passengers in emergencies.
Distributes reading material, pillows, blankets and other amenities for the comfort of passengers.
Operates galleys, prepares and heats food for passengers and serves refreshments and meals.
Co-ordinates the sale of goods to passengers.
Manages the completion of any customs and immigration documentation which may be required.
Tidies aircraft.

23.9% Growth

51% Full-time Share

$1,555 Avg Pay/Wk

8,500 Workers

38 years Avg Age

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Take our 4-min Career Quiz to see if this occupation is a good match for you.