Insurance Claims Investigator

Accounting, Banking & Financial Services

ANZSCO ID 599611

Summary

Insurance Investigators conduct investigations into insurance claims to ensure their validity.

Employment Pathway

Formal qualifications are not essential to work as an Insurance Investigator. Although some workers have a Vocational Education and Training (VET) qualification or university degree in insurance, investigative services, public safety, law or another related field.

Top Skills Required

Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
Reading Comprehension - Understanding the meaning of written sentences and paragraphs
Speaking - Talking to others to convey information effectively
Negotiation - Bringing others together and trying to reconcile differences

Key tasks

Examines scenes of incidents resulting in insurance claims to determine causes and effects.
Interviews witnesses and claimants to obtain details required to assess the validity of claims and identify the parties responsible for accidents, damage and loss, and prepare statements and reports.

Facts about this occupation

10.2% Growth

74% Full-time Share

$1,864 Avg Pay/Wk

420 Workers

47 years Avg Age

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Required Skills

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