Medical Secretary

Business, Admin & Entrepreneurship

ANZSCO ID 5212

Summary

Secretaries perform secretarial, clerical and other administrative tasks in support of Managers, Legal Professionals and other professionals.

Employment Pathway

Formal qualifications are not essential to work as a Secretary. Although some workers have a certificate III, IV or diploma in secretarial and clerical studies, business administration, legal services or another related field.

Top Skills Required

Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
Speaking - Talking to others to convey information effectively
Reading Comprehension - Understanding the meaning of written sentences and paragraphs
Writing - Communicating clearly with others through written word
Service Orientation - Actively looking for ways to help people

Key tasks

Liaising with other staff to arrange meetings, and to gain and provide information
Preparing reports, briefing notes and correspondence, and proofreading work for typographical and grammatical errors
Maintaining appointment diaries and making travel arrangements
Processing incoming and outgoing mail, filing correspondence and maintaining records
Answering telephone calls, responding to inquiries and redirecting callers
Taking and transcribing dictation of letters and other documents
Greeting visitors, ascertaining nature of business and directing visitors to appropriate persons
May implement management decisions and maintain records of meetings
May handle bookkeeping and petty cash functions

Facts about this occupation

-19.6% Growth

44% Full-time Share

$1,384 Avg Pay/Wk

36,100 Workers

50 years Avg Age

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Required Skills

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